When building a new home from the ground up, it may seem like just another detail finding the right residential excavation company. But excavation services quite literally establish the foundation upon which your home and landscaping will sit. Professionals have standards and will show it in a number of ways that will become apparent when you begin working with them.
Of course, Rock On Walls & Falls strives to hold all seven of the qualities we will share. Here are seven signs you should watch for when hiring us, and details which excellent contractors will have.
1. Willing and Able to Share Information About the Work
Expert excavation companies are knowledgeable about the work they do. They should have the integrity to share with their clients any details about the job before, during, and afterward, including answering concerns a client may have. If communication is not established right from the beginning, you may not be working with the right excavation company.
2. All Estimates and Agreements Presented in Writing
The most apparent red flag that will appear when deciding upon an excavation team is an inability or unwillingness to put anything in writing. Word-of-mouth agreements are often broken, especially when the work is “completed.” Keeping track of all receipts and signing estimates is a number one priority for us.
3. Only Performs Work That Has Been Agreed Upon
To be specific, this means that we will do no work above our client’s awareness and charge them more for something they did not agree to. A reputable company will know their tools, give a proper estimate of time and labor, and if something needs to change, they will communicate with the customer immediately. Nothing should be hidden between a residential excavator and their clients.
4. No Complete Payment Upfront
It is bad practice to demand full payment upfront for any reason, even if the agreement is in writing. We accept partial payment at the beginning, and the rest once you are satisfied with our work. Many “companies” that demand full payment without having done anything to deserve it are most likely scams. As for the rest, their reputation will no doubt precede them.
5. Respectful of Your Property and Trust
We may work with rock and soil, but that doesn’t mean we do so irresponsibly. A good residential excavation team will keep your property in good shape for future construction. And this includes every detail, from the hours we work to our consistent cleanup.
6. No High-Pressure Tactics
A residential excavation company you can trust will show you the proper respect you deserve in turn. This means no pressure to sign anything you do not agree to or push services that are not necessary. One subtle sign of a good contractor is that it does not bad-mouth the competition, but does their best to show the positive traits they possess themselves.
7. No Previous Work Experience
This may seem like a jab at the younger company that has only recently been founded. But the age of the company has nothing to do with the experience of those that run it. Ask to see previous work and portfolio photos, as well as reviews from customers that have seen their work personally. This is a detail we pride ourselves in.
Rock On Walls & Falls Has What It Takes
As stated above, Rock On Walls & Falls strives to show each of these seven points to help all of our clients feel satisfied and informed. We are one of the best residential excavation companies in St. George, UT, and we would love to show you our work. If you have any questions or need excavation work done on your property, consider giving us a call for a consultation. We will do what we do best and follow all of these seven signs of a dependable excavation service.